Skip to main content

Before you hire

How to check a home repair service before you agree — 5 things to ask

Repairs carry at least a 7-day guarantee, and an individual technician may offer longer. A visit costs 500 baht when the technician comes from your own province and 2,000 baht from another one. It is counted inside the quote’s single total rather than billed separately, and it is not refunded if you look and decide against the repair. The real price comes from the technician’s quotation, priced from the photos and details you send on LINE rather than from a visit first. You confirm that price, and only then is the visit arranged.

Response time
within 24 hours
Warranty
7 days
Rework guarantee
Yes

When the price is set, and by whom

The real price comes from the technician’s quotation, priced from the photos and details you send on LINE rather than from a visit first. You confirm that price, and only then is the visit arranged.

What a site visit costs, and whether it is inside the quote

A visit costs 500 baht when the technician comes from your own province and 2,000 baht from another one. It is counted inside the quote’s single total rather than billed separately, and it is not refunded if you look and decide against the repair.

Can a confirmed price go up later

The price you confirm is the single total; nothing is itemised on top of it afterwards.

How many days the work is guaranteed

Repairs carry at least a 7-day guarantee, and an individual technician may offer longer.

Can you get someone back if the work is not right

If the finished work is not right, the technician comes back to put it right.

What we put in writing

Response time
within 24 hours
Warranty
7 days
Rework guarantee
Yes
Visit fee (same province)
THB 500
LINE support hours
09:00–21:00
Languages
Thai / Chinese / English
Payment
Transfer after sign-off
Before you hire

Ready to get it fixed?

Message us on LINE. The price comes back before anyone turns up.

What to put in the first message

  1. 1photos of what is broken — one wide, one close on the problem
  2. 2what it is doing, when it started and how long it has been like that
  3. 3the province or district the technician has to come to
  4. 4the times of day a technician can come